Personal Care

 Helping you feel like your normal self.

What is Personal Care?

Are you or a loved one finding daily routines a bit more challenging? We are here to help, whether it’s assistance with getting dressed, taking a bath, or just a friendly chat while getting ready, our caring team is here to make life easier and more enjoyable. We know that these personal touches can make a big difference in how you or your family member feels each day. It’s not just about helping with tasks; it’s about understanding individual needs, respecting choices, and ensuring that everyone feels dignified and comfortable in their own home. With us, you’re not just receiving care; you’re joining a family that truly cares.  We also understand that accepting help with personal tasks can feel a bit sensitive. That’s why our carefully chosen carers are all about respecting your wishes and boundaries. Grooming and looking your best might not seem essential to everyone, but we believe in making sure you feel dignified and just like your normal self, whatever that means to you.

How can React Homecare help?

We believe that every task, no matter how small, should be delivered with compassion, care, and quality. Whether it’s a brief check-in or more specialist support, React Homecare is here for you or your loved one. Need help with bathing, getting dressed, or preparing a favourite meal? We can help. From washing and drying hair to electric shaving and tucking in at night, we’re here to make each day a little brighter and more comfortable.  We know that personal care can feel like a very private matter. That’s why our care professionals are more than just skilled; they’re compassionate friends who truly understand. They’re experienced in supporting our Service Users with the utmost dignity, respect, and consideration for personal boundaries. We’re not here to take over; we’re here to lend a hand, encouraging you or your loved one to maintain independence and continue enjoying life just the way you like it.

Personal Care covers, but is not limited to:

  • Applications of lotions and creams as required
  • Bathing and showering, including bed-baths
  • Dressing and getting ready for bed
  • Oral hygiene
  • Support with shaving and grooming
  • Helping you to the toilet, including using a commode or bed pan
  • Application of make-up, and hair care
  • Changing continence pads
  • Support moving position in bed, to act as preventative measures for bed sores

Follow our four-step guide to getting the right care solution

Find your Local Office

Enter your postcode or location to find the most convenient care office for you.

Arrange an At-Home Meeting

Speak to a friendly member of our Care Team at your Local Office to arrange a complimentary Care Assessment.

Agree your Bespoke Care Plan

We work with you to create a bespoke Care Plan that is tailored to yours or your loved ones needs.

Your Home Care Begins!

We identify and match a carer to you and your needs so that the required care and support can begin to take place.

Let us help give you a break

Our trained and professional Carers are not only respectful and understanding but also empathetic and experienced in supporting Service Users with their personal care, ensuring dignity and respect is maintained at all times. It is important for all of us to encourage and assist our service users to maintain their independence as much as possible.

Like you, we know that your loved one has individual needs, preferences and values. To understand these, we will work with you to create a bespoke care plan that outlines these specific requirements and wishes. That way, we only provide the services that you have specifically asked for as you may wish for family members to be involved.

Testimonials from our Branch Network

Read what our care recipients and their families have to say about their experience with React Homecare.

Anna

Care Recipient's Daughter

Can you amend the text and the photo please. We need a photo without the nurse using PPE, you use one of those I sent over previously. The text can be tweaked to: The React Home Care team are very caring and nothing is too much trouble. The team always takes the time to listen. Paulina – thank you for going the extra mile with my Dad yesterday, you were brilliant. Even the ambulance crew commented on how good you were, so a big ‘Thank you’!

Michael C.

Care Recipient's Husband

Our relationship with the Carer who comes on time every morning to bathe and dress my wife is very good. Her manager and herself are always very helpful and can’t do enough for us. They are wonderful people and a credit to React Homecare.

John D.

Care Recipient's Wife

Our family are so grateful for the considerate and patient care that our Mother receives from React Homecare. Everyone that we have dealt with has been so efficient, any time we have had a question or concern it has been answered promptly and to our satisfactio

AJ

Care Recipient

I was very apprehensive about having Carers for the first time. It was a delight to welcome them into my home. Their attitude and friendliness put me at ease. The care they gave me was very professional and I was treated with dignity. Nothing was too much trouble. I would highly recommend them!

Frequently Asked Questions

Often decisions about our loved-one’s care are made in haste as a result of having to react to circumstances the family are suddenly faced with. As we know almost 3 in 4 people would rather spend their time in their own home when growing old, we believe it’s important to initiate a conversation sooner rather than later to help a more seamless introduction of care in the recipient’s life. Being prepared means having a choice and planning ahead. Identifying and addressing the care needs, providing a supportive solution before it’s needed is the best way to avoid this. We’re here to help you do that.

Primarily, you want to maintain the strength of a relationship that’s always been enjoyed. Time spent with your loved ones in their old age should be memorable and enjoyable, not resentful. Choosing a high quality, trusted home care provider removes a great deal of the stress surrounding long term decision-making for your loved ones and home care is the least expensive arrangement compared to care delivered in a residential setting.

There are a number of consideration about care for your family member that have perhaps led you to research it further, you may be: struggling to provide support yourself due to time, work, a lack of proximity to your loved one, or other pressures, you may prefer their time spent with you to be sociable, needing a break from the time you spend looking after their needs, concerned about the long term costs associated with residential care? If one or a number of these strike a chord, then home care may well be the right option for your family.

We offer a wide range of care services that will be of valuable help to you and your wider family in looking after your loved-one. A full listing of how we can help can be found by visiting our ‘Services’.

The benefit you have in maintaining control on the costs for home care is to ensure the care plan is covering the bespoke requirements you have for your loved-one’s care. You can therefore decide the level of care and support you need rather than paying a care home provider to fund care which is shared across many individuals. When considering it in those terms, home care makes for a preferential investment than residential care

Contact the friendly and helpful teams at one of our React Homecare offices [use hyperlink to locations page] and we can arrange a complimentary consultation and review to visit you and discuss how React Homecare can work for you. We are happy to visit you at the care recipient’s home and once we have decided on the best course of action and you’ve reviewed the care plan, we can take everything on from there.

Having done this for over 26 years, we’re aware that people’s care needs very often change. We therefore understand that the care requirements may need reviewing from time to time. To support this, we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.

Due to their medical nature, our Carers are not able to give injections or change sterile dressings. Please also bear in mind that we cannot carry out tasks which are likely to cause risk to either the care recipient or to our Carer. Tasks will be agreed with you in advance as part of the care plan. Any changes to the plan can be discussed with your local team

This will largely be determined by the dependency the care recipient has and on how many care visits are planned each week to provide this support. Please be aware that we very rarely have just one care assistant assigned to a particular customer however we will aim to have well-matched Carers allocated to your loved-one. As you can appreciate, we must manage the time where the Carer may be away on holiday or unwell, however we do try to keep the number of your care assistants to an absolute minimum.

Every member of our care teams has been through a rigorous vetting procedure before they start working with us including a DBS check. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.

This can vary depending on how where the source of the enquiry was received. Using the example of it being directly with yourself, then we will send you an invoice once a fortnight/month. If you wish to pay by standing order just let us know.
Please get in touch with your local office as the payment methods may vary.

We will put together a detailed care plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.

React Homecare is registered with the local registration body in each country in which we operate. These bodies set the minimum standards by which we operate, however in every case we seek to exceed these minimum standards by a significant margin. These bodies have standards which set out how we should operate. We also carry Public Liability insurance (£10million).