When Joyce first began receiving home care support from our team, smoking had become a constant part of her day, as frequent as every four minutes.
Over time, it had grown to shape everything around it, leaving little space for anything else. Daily routines, hobbies and simple moments of enjoyment had gradually taken a back seat.
But with the right support, that began to change.
With the encouragement, patience and genuine care of her regular Care Assistant, Wayne, Joyce made an incredible decision…to stop smoking cigarettes.
This was a clear example of person-centred care in action, taking the time to understand Joyce’s routine, build trust, and support her in making a change that mattered to her.
It wasn’t an easy journey. Change like this rarely is. But having someone alongside her, offering steady encouragement, understanding and reassurance, made all the difference.
Step by step, Joyce began to move away from a routine that had once taken over her day. As Joyce stopped smoking, something else began to return…
Time.
Energy.
And the freedom to enjoy the things she once loved.
Joyce told us: “Everything feels different now, in a good way.”
With ongoing care assistant support, Joyce has picked up sewing and colouring again, hobbies that had quietly slipped away over time. Her home feels fresher, her days feel fuller, and she has regained a sense of confidence and independence at home.
In many ways, Joyce has found her spark again. Today, Joyce is not just reflecting on how far she has come, she is looking forward. With the money she has saved, she is now planning something special: a trip to the seaside.
A simple plan, but one that represents something much bigger – choice, confidence and a renewed enjoyment of life.
Joyce’s story is a powerful example of how home care support can help people make meaningful lifestyle changes. It’s not just about supporting daily needs – it’s about building relationships, offering encouragement, and helping people rediscover the parts of life that matter most to them.
Wayne said: “I was there to support Joyce, but she’s the one who made the change.”
From “every 4 minutes” to planning days out, Joyce’s journey shows what can happen when the right support is there.
Not just changing habits, transforming lives.
