Our Services
Urgent Monitoring and Response
Carecall247 is our technology-enabled care service that helps people across the UK stay safe, independent, and supported—whether at home or on the go.
With 24/7 emergency monitoring and in-person response available in Essex, Carecall247 offers reliable protection and peace of mind for older adults, vulnerable individuals, lone workers, and anyone needing added reassurance.
Our packages include:
- Home alarms with landline or 4G connectivity
- GPS-enabled mobile alarms for use anywhere
- Optional fall detection, smoke alarms, bed sensors and more
- Professional response within 45 minutes for Essex customers
Why choose Carecall247?
- TEC-certified, NHS-trusted and police-approved
- No long contracts or hidden fees
- Friendly UK-based support team
- Fast self-fit or professional installation options
- Fully integrated with the Provide Community Group
Whether you’re living with health conditions, recovering from surgery, or just want reassurance that help is one press away—Carecall247 is here to support your lifestyle, not limit it.
Personal Care
Our personal care service is about helping you or your loved one maintain independence, dignity, and confidence in daily life.
Whether it’s help with getting out of bed, dressing, grooming, bathing or continence support, our fully trained Carers provide discreet and respectful assistance to make life that bit easier.
Support we offer includes:
- Bathing, showering, and oral hygiene
- Help with getting dressed or ready for bed
- Continence care and toileting support
- Grooming, shaving, and personal appearance
- Assistance with mobility or changing position
- Daily assistance with dignity, privacy, and empathy.
Dementia Care
Our dementia care service helps individuals live well in the comfort of their own home.
We provide tailored support that promotes routine, familiarity and safety—delivered by experienced Carers trained in dementia awareness and communication.
We support with:
- Daily routines and cognitive stimulation
- Safe meal preparation and nutrition
- Reminders for medication and appointments
- Companionship and engaging activities
- Personal and continence care
- Specialist memory care that supports independence and routine.
End of Life Care
We provide sensitive, compassionate palliative care that respects dignity and personal choice.
Our trained Carers support individuals in the final stages of life, helping them stay comfortable and safe at home, surrounded by their loved ones.
Our service includes:
- Pain and symptom management
- Personal and hygiene care
- Emotional and practical family support
- Meal preparation and housekeeping
- Bereavement-sensitive companionship
- Compassionate, dignified palliative care at home.
Medication Assistance
Taking medication as prescribed is essential for many people living with long-term conditions.
Our Carers are trained in safe medication administration, offering vital reminders and support to ensure each dose is taken correctly and on time.
We assist with:
- Administering oral medications and topical creams
- Medication prompts
- Recording on MAR (Medication Administration Records)
- Coordinating prescription collections or deliveries
- Safe, reliable help with medication routines.
Shopping & Meal Preparation
Eating well is vital for staying healthy and feeling your best.
Our Carers can help with everything from weekly shops and meal planning to preparing home-cooked, nutritious food that suits personal tastes and dietary needs.
Support options include:
- Accompanying clients to the supermarket
- Carrying shopping and putting items away
- Cooking fresh meals and snacks
- Managing dietary requirements (e.g., diabetes, soft diets)
- Hydration support and food hygiene awareness
- Help with grocery shopping and nutritious home cooking.
Companionship
Loneliness affects people of all ages—but especially older adults.
Our companionship service offers consistent social support and friendly conversation that can help improve mental wellbeing and reduce feelings of isolation.
We offer:
- Friendly visits at home
- Accompaniment to appointments or shops
- Hobby or memory-based activities
- Emotional support and conversation
- A friendly face to reduce loneliness and build routine.
Respite Care
Everyone needs a break sometimes.
Our respite care provides short-term cover for family carers, ensuring their loved one is cared for safely while they take some much-needed time to rest and recharge.
Our respite care includes:
- Full or part-day support
- Overnight and live-in options
- Flexible booking to suit your schedule
- Care plan continuity and peace of mind
- Short-term care to support family carers and prevent burnout.
Housekeeping
A tidy home can make all the difference to health and happiness.
Our Carers can assist with daily household tasks to keep living spaces clean, safe, and comfortable.
Our home help includes:
- Vacuuming, dusting, and light cleaning
- Laundry and ironing
- Dishwashing and kitchen cleaning
- Pet care and plant watering
- Bed making and linen changes
- Domestic support to keep homes safe, clean and organised.
